Welcome to Securemedy Incorporated’s Privacy Policy. Your privacy is important to us. This policy explains how we collect, use, and protect your personal data when you use our M3dyHub mobile application and our company website. Please read it carefully to understand our practices regarding your information.
Information Collection and Use
We collect two types of information:
Personal Data
These are information that can be used to identify you, such as:
- Name
- Email address
- Profile information
- Phone Number
Non-Personal Data
These are information that cannot be used to identify you, such as:
- Device operating system
- Device type
- Usage data
- Analytics data
How we use Personal Information
We use your Personal Data to:
- Provide and enhance our Application and website
- Notify you about updates and changes
- Respond to your support requests
- Comply with legal requirements
We use Non-Personal Data to:
- Analyze usage trends
- Improve our Application and Services
- Provide targeted advertising with appropriate user consent
Information Sharing
We do not share your Personal Data with third parties for marketing purposes. With your consent we may share personal data with service providers who help us administer our services.
Marketing and Consent
- We respect your privacy and will not use the collected data for unsolicited marketing purposes.
- You may opt out of receiving communication by following the instructions provided or by contacting us.
Opt-Out: I have the right to opt-out of receiving SMS messages from Securemedy at any time. To do so, I can reply with “STOP” to any message received, or I can contact Securemedy’s HR department to request opt-out. No further messages will be sent after opting out.
Data Security
We implement reasonable security measures to protect your data from unauthorized access, disclosure, or misuse, including:
- Encryption
- Firewalls
- Secure servers
- Access controls
Data Retention
We retain your data for as long as your account is active or as necessary for our services. We may retain information as needed to comply with legal obligations or resolve disputes.
User Rights
You have rights concerning your Personal Data, including:
- Access and correction
- Deletion or “Right to be forgotten”
- Objection to processing
- Restriction of processing
- Data Portability
Policy Updates
We may update this Privacy Policy periodically and will notify you of significant changes through updates on our Application and website.
Contact Information
For inquiries about this privacy policy, reach us at:
Data Controller
Fort Washington, MD 20744, USA. Contact Our Team
Data Protection Officer
M3dyHub Team - itsupport.team@securemedy.com
Compliance with Global Standards
We adhere to global privacy standards, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), providing you with rights such as data access, correction, deletion, and portability. You may lodge a complaint with the appropriate data protection authority if necessary.
Cookie Policy
Our use of cookies enhances your experience on the Application and website. Manage your preference via browser settings.
Third-Party Services
We may use third-party services to support our Application and website which do not access your Personal Data without your explicit consent.
Data Breach Notification
In case of a data breach, we will notify affected individuals and the relevant authorities within defined timelines, in accordance with the applicable laws and regulations.
App Store Compliance
We comply with the privacy and data security standards required by Google Play Store and Apple Store ensuring protection of user’s data.
Information Sharing
Phone numbers or SMS consents are not shared with third parties for marketing purposes. All sharing of information is done in alignment with the user consent and legal requirements.