Securemedy supervisor in a white uniform directing operations by radio from a rooftop

Supervisory & Management

Director, Client Relations

Lead the client relations department under the Chairman/CEO, overseeing capture management, technical proposals and pricing.

  • LocationFort Washington, MD
  • Employment typeFull-Time
  • DepartmentClient Relations
  • Pay (as posted)$70,000 – $75,000 per year

Overview

Under the general direction of the Chairman/CEO, this leadership role oversees the client relations department. The team includes a Capture Management / Digital Marketing Specialist, a Technical Proposal Writer and a Cost Estimator, all working remotely.

Standard duty hours are 8:00 a.m. – 5:00 p.m., Monday through Friday, with availability during off hours as needed.

Responsibilities

  • Identify feasible business development opportunities for strategic growth using the standard Bid Evaluation Form.
  • Coordinate proposal development across operations, human resources, training and program management.
  • Assess RFPs comprehensively, identifying all costs of fulfilling contract requirements.
  • Maintain familiarity with compensation and benefits structures dictated by CBAs, contracts and jurisdictions.
  • Attend in-person and virtual vendor outreach events and pre-proposal conferences.
  • Produce a weekly report of ongoing and upcoming client relations and business development activity.
  • Hold final responsibility for responsive, timely and accurate proposal submission.
  • Oversee capture management and digital marketing, technical proposal support and pricing proposal support.

Qualifications

  • At least five years of leadership experience managing high-profile security programs.
  • Strong project management, organizational and administrative skills.
  • Strong verbal and written communication skills (a writing sample may be required).
  • Ability to work with minimal oversight and prioritize multiple tasks under strict deadlines.
  • Working knowledge of Microsoft Word, Excel, PowerPoint and Outlook.

Requirements, Licenses & Screening

  • Flexible schedule, including evenings, weekends and holidays to meet proposal deadlines
  • Occasional regional travel as needed

Preferred Qualifications

  • Leadership experience supporting a federal-level security program.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)/403(b) plan
  • Training and opportunities for advancement

Securemedy offers a variety of company benefits based on the position and site location. About our employee benefits

Schedule & Deployment

  • Monday – Friday, 8:00 a.m. – 5:00 p.m.
  • Off-hours availability as needed
Director, Client Relations Apply Now

Your Path to Success

Our Hiring Process

We make it simple to join our team. From application to training, our process is designed to help you succeed.

Our Hiring Process
  1. 1. Apply

    Submit your application online with your resume and basic information.

  2. 2. Interview

    Meet with our team to discuss your experience and career goals.

  3. 3. Train

    Complete required training and certification programs.

  4. 4. Succeed

    Join our team and build a rewarding career with opportunities for advancement.

Ready to Apply?

Take the next step toward a career with Securemedy as a Director, Client Relations.